App Privacy Policy

Privacy Policy for Distressed FX version 2.1.1

We Are Here Limited built the Distressed FX app as a Commercial app. This SERVICE is provided by
We Are Here Limited and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure
of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in
relation to this policy. The Personal Information that we collect is used for providing and improving
the Service. We will not use or share your information with anyone except as described
in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is
accessible at Distressed FX unless otherwise defined in this Privacy Policy.

WHAT PERSONAL DATA DO WE COLLECT AND WHAT FOR?

We Are Here Limited processes your Personal Data for the purposes and on the legal bases set out below.

Personal Data collected when you contact We Are Here Limited through the App

What Kind of Personal Data: While you are using the App, you may contact We Are Here Limited for various purposes. While doing so, We Are Here Limited might collect Personal Data such as your email address, your name, surname, and any other information you include in your messages.  

Legal Basis: We Are Here Limited will process your Personal Data based on its legitimate interests to process and answer your questions and claims.

Personal Data collected when you use the the App

What kind of Data:  While you use the App and in order to better organize and manage the contents presented on the the App, to run analytics and understand how users interact with our product and services in order to continuously improve it, and to to serve advertising tailored to the preference and interests of our users, We Are Here Limited may collect Data limited to:

  • the apps you are using
  • Your IP address
  • Your Mobile Advertising ID (Apple IDFA or Google AAID – which are technical identifiers developed by mobile operating systems for advertising purposes which remain under your control and can be reset or erased at any time in through your device settings)
  • Technical information about the device you use and your connection (user agent, type of connection, timestamp)
  • Data pertaining to your activities on our applications and notably the way in which you interact with our applications (for instance, how and when you use our applications) and with the advertising served in our applications (for instance, number of ads served, potential clicks)

Legal Basis: Those Personal Data are collected upon your express consent.

PERSONALIZED ADVERTISING

We Are Here Limited Ads services allow We Are Here Limited and its publisher partners (most of the time We Are Here Limited Ads partners are third party mobile application providers) to monetize advertising inventory by allowing advertisers to serve personalized advertising to users.

What kind of Data:  While you use the App and in order to help advertiser promote their products and services and improve our own Ads services, We Are Here Limited may collect data limited to:

  • the apps you are using
  • Your IP address
  • Your Mobile Advertising ID (Apple IDFA – which is a technical identifiers developed by Apples mobile operating system for advertising purposes which remain under your control and can be reset or erased at any time in through your device settings)
  • Technical information about the device you use and your connection (user agent, type of connection, timestamp)
  • Data pertaining to your activities on our applications and notably the way in which you interact with our applications (for instance, how and when you use our applications) and with the advertising served in our applications (for instance, number of ads served, potential clicks).

Legal Basis: In order to deliver such services for its partners, We Are Here Limited can receive and process data for different legitimate purposes and interests:

  • To help advertiser partners promote their products and services : We Are Here Limited ads services help advertisers promote their products and services to an audience that has demonstrated interests in similar products and services and allow them to optimize their marketing spends. 
  • To improve We Are Here Limited Ads services : We Are Here Limited is committed to constantly improving the services delivered to its advertisers. In order to do so, We Are Here Limited Ads processes the data listed above in a way that notably allows it to better understand how users interact with the ads and optimize their user experience.

WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

The first time you connect on the App, a pop up will be displayed, informing you that if you give your consent, your advertising ID (IDFA) and other data, such as location data, and other demographic and interest data about you will be collected and transmitted to our Ad partners and Analytic companies (see-below) for the purpose of providing you with a personalized advertising experience and analytics purpose. You are free to refuse or agree to such processing.

When you consent to the collection of data for advertising and analytics purpose, we may share the data listed above with the following categories of recipients:

Those partners usually collect data via their own tools (software development kits or “SDK”). you will find a list of our partners implemented advertising SDK through our applications and the privacy policies of their services that describe their practices and allow you to exercise your rights directly toward them hereafter:

LIveagent.com

https://www.liveagent.com/privacy-policy/

This is our customer support software which handles messages from customers. this will store your details and messages with us.

OneSignal

https://onesignal.com/privacy_policy

OneSignal is a push notification service. It allows us to send message to our users about the app. OneSignal collects data about you to run its service. We have explicitly asked OneSignal not to track location data and no data will be tracked at all by OneSIgnal until you consent to push notifications, which will be explicitly requested in the app.

 Automattic (WordPress/Jetpack)
Privacy Policy

Automatic provides WordPress hosted services. Specifically Automattic uses a tracking pixel when serving part of the pages that contain the app filter previews. This tracks the number of page views and may hold IP data as shown in their privacy policy.

Facebook
https://www.facebook.com/about/privacy

The User gallery of the app pulls in pictures directly from Instagram. So the app will have to contact their servers for this information and may contain tracking information requested by them.
We also use Your Mobile Advertising ID IDFA with Facebook to track app installations from Facebook advertising. 

AppsFlyer

https://www.appsflyer.com/services-privacy-policy/

Analytic companies: that provide us with tools and technologies that allow us to better understand how users interact with our services and will help us improve it. Those partners also usually collect data via their own SDK. You will find a list of our partners implementing analytical SDK through our applications hereafter:

Google

https://policies.google.com/privacy

 

Authorities: only to the extent we are obliged to by applicable laws and regulations.

 

We Are Here Limited may also need to share your Personal Data with its external advisors (lawyers, accountants, etc.).

 

HOW LONG DO WE STORE YOUR PERSONAL DATA FOR?

We Are Here Limited shall store your Personal Data for any length of time required for your use of the App.

You are hereby informed that We Are Here Limited reserves the right to store your Personal Data in its temporary archives where strictly necessary to defend its rights in the event of a dispute, for the applicable limitation period.

 

HOW CAN YOU EXERCISE YOUR RIGHTS?

In accordance with the Applicable Regulations, you have the rights to access, rectify, and delete your Personal Data. Under the conditions of the Applicable Regulations, you also benefit from the rights to request the limitation of the processing, the portability of your Personal Data, and the right to object to processing for reasons pertaining to your personal situation when the processing is based on We Are Here Limited’s legitimate interest. You can also communicate instructions about the fate of your Personal Data in the event of your death.

You can also, at any time, and without reason, object to the processing of your Personal Data for the purposes of direct marketing.
contact us using the form at https://www.distressedfx.com/help/

Log Data

We want to inform you that whenever you use our Service, in a case of
an error in the app we collect data and information (through third party products) on your phone
called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address,
device name, operating system version, the configuration of the app when utilizing our Service,
the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers.
These are sent to your browser from the websites that you visit and are stored on your device’s internal
memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and
libraries that use “cookies” to collect information and improve their services. You have the option to
either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose
to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to
your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However,
they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving
to use commercially acceptable means of protecting it. But remember that no method of transmission over
the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee
its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed
to that site. Note that these external sites are not operated by us. Therefore, we strongly
advise you to review the Privacy Policy of these websites. We have no control over
and assume no responsibility for the content, privacy policies, or practices of any third-party sites
or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect
personally identifiable information from children under 13. In the case we discover that a child
under 13 has provided us with personal information, we immediately delete this from
our servers. If you are a parent or guardian and you are aware that your child has provided us with personal
information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review
this page periodically for any changes. We will notify you of any changes by posting
the new Privacy Policy on this page. These changes are effective immediately after they are posted on
this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact
us via www.distressedfx.com/help

Privacy policy for Distressed FX version 2.1 and Distressed FX Plus 1.1
Distressed FX version 2.2 & Distressed FX Plus 1.2

We Are Here Limited built the Distressed FX app as a Commercial app. This SERVICE is provided by
We Are Here Limited and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure
of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in
relation to this policy. The Personal Information that we collect is used for providing and improving
the Service. We will not use or share your information with anyone except as described
in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is
accessible at Distressed FX unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain
personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

OneSignal is a push notification service. It allows us to send message to our users about the app. OneSignal collects data about you to run its service. We have explicitly asked OneSignal not to track location data and no data will be tracked at all by OneSIgnal until you consent to push notifications, which will be explicitly requested in the app.

Automatic provides WordPress hosted services. Specifically Automattic uses a tracking pixel when serving part of the pages that contain the app filter previews. This tracks the number of page views and may hold IP data as shown in their privacy policy.

The User gallery of the app pulls in pictures directly from Instagram. So the app will have to contact their servers for this information and may contain tracking information requested by them.

Log Data

We want to inform you that whenever you use our Service, in a case of
an error in the app we collect data and information (through third party products) on your phone
called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address,
device name, operating system version, the configuration of the app when utilizing our Service,
the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers.
These are sent to your browser from the websites that you visit and are stored on your device’s internal
memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and
libraries that use “cookies” to collect information and improve their services. You have the option to
either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose
to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to
your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However,
they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving
to use commercially acceptable means of protecting it. But remember that no method of transmission over
the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee
its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed
to that site. Note that these external sites are not operated by us. Therefore, we strongly
advise you to review the Privacy Policy of these websites. We have no control over
and assume no responsibility for the content, privacy policies, or practices of any third-party sites
or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect
personally identifiable information from children under 13. In the case we discover that a child
under 13 has provided us with personal information, we immediately delete this from
our servers. If you are a parent or guardian and you are aware that your child has provided us with personal
information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review
this page periodically for any changes. We will notify you of any changes by posting
the new Privacy Policy on this page. These changes are effective immediately after they are posted on
this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact
us.

 


Privacy policy for older versions of Distressed FX and Distressed FX plus

We Are Here Limited built the Distressed FX app as a Commercial app. This SERVICE is provided by
We Are Here Limited and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure
of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in
relation to this policy. The Personal Information that we collect is used for providing and improving
the Service. We will not use or share your information with anyone except as described
in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is
accessible at Distressed FX unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain
personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

 

Log Data

We want to inform you that whenever you use our Service, in a case of
an error in the app we collect data and information (through third party products) on your phone
called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address,
device name, operating system version, the configuration of the app when utilizing our Service,
the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers.
These are sent to your browser from the websites that you visit and are stored on your device’s internal
memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and
libraries that use “cookies” to collect information and improve their services. You have the option to
either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose
to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to
your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However,
they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving
to use commercially acceptable means of protecting it. But remember that no method of transmission over
the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee
its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed
to that site. Note that these external sites are not operated by us. Therefore, we strongly
advise you to review the Privacy Policy of these websites. We have no control over
and assume no responsibility for the content, privacy policies, or practices of any third-party sites
or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect
personally identifiable information from children under 13. In the case we discover that a child
under 13 has provided us with personal information, we immediately delete this from
our servers. If you are a parent or guardian and you are aware that your child has provided us with personal
information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review
this page periodically for any changes. We will notify you of any changes by posting
the new Privacy Policy on this page. These changes are effective immediately after they are posted on
this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact
us.